Privacy Policy
Effective Date: June 3, 2025
Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our website.
Information We Collect: We collect the following personal information through a consent form:- Name- Email address- Phone number This information is voluntarily provided by you when you fill out our forms for communication or patient management purposes.
How We Use Your Information: We use the information you provide to:- Manage your healthcare records through our electronic health records system (PracticeQ)- Communicate with you about services and appointments- Comply with legal and regulatory obligations under state and federal laws, including HIPAA and PHI standards
Third-Party Disclosure: We do not share your personal information with third parties, except as required to manage your health records through PracticeQ, our electronic health records system. PracticeQ is bound by contractual obligations to ensure your data is protected under applicable privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA).
SMS opt-in consent or phone numbers collected for SMS purposes will NOT be shared with third parties or affiliates for marketing purposes.
Your Rights
You have the right to:– Opt-out of communications or data collection at any time- Request access to the personal information we hold about you- Request that your personal information be corrected, updated, or deleted To exercise these rights, please contact us via email at operations@dfwbehavioral.com or by phone (817) 984-8804.
Data Security: We take the security of your personal information seriously. We implement standard security measures to protect your data in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable state and federal laws regarding the privacy of health information.
Data Retention: We retain personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law.
Changes to This Privacy Policy: We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
SMS Terms & Conditions
By providing your phone number, you consent to receive SMS messages from DFW Collaborative Behavioral Health related to appointment reminders, billing, follow-ups, or operational updates.
• SMS consent is optional and will not be shared with third parties or affiliates for marketing purposes.
• Types of SMS you may receive include: appointment confirmations, rescheduling notices, billing reminders, or office updates.
• Message frequency may vary, typically 1–2 messages per week.
• Message and data rates may apply.
• You can opt-out at any time by replying “STOP.”
• For assistance, reply “HELP” or contact us at receptionist@dfwbehavioral.com
This SMS policy is part of our overall privacy practices. For more, view our Privacy Policy or contact our office.
Contact Us: If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
DFW Collaborative Behavioral Health
3939 W Green Oaks Blvd,
Suite 202,Arlington, Texas 76016
Email: receptionist@dfwbehavioral.com
Phone: 817-984-8804