FAQ’s

Privacy Policy

Effective Date: August 1, 2024
 
Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our website.
 
1. Information We Collect
We collect the following personal information through a consent form:
– Name
– Email address
– Phone number
 
This information is voluntarily provided by you when you fill out our forms for communication or patient management purposes.
 
2. How We Use Your Information
We use the information you provide to:
– Manage your healthcare records through our electronic health records system (RXNT)
– Communicate with you about services and appointments
– Comply with legal and regulatory obligations under state and federal laws, including HIPAA and PHI standards
 
3. Third-Party Disclosure
We do not share your personal information with third parties, except as required to manage your health records through RXNT, our electronic health records system. RXNT is bound by contractual obligations to ensure your data is protected under applicable privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA).
 
4. Your Rights
You have the right to:
– Opt-out of communications or data collection at any time
– Request access to the personal information we hold about you
– Request that your personal information be corrected, updated, or deleted
 
To exercise these rights, please contact us via email at operations@dfwbehavioral.com or by phone (817) 984-8804.
 
5. Data Security
We take the security of your personal information seriously. We implement standard security measures to protect your data in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable state and federal laws regarding the privacy of health information.
 
6. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law.
 
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
 
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
 
DFW Collaborative Behavioral Health
3939 W Green Oaks Blvd, Suite 202, Arlington, Texas 76016
Phone: 817-984-8804
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