3939 W Green Oaks Blvd, Suite 202, Arlington, Texas 76016
(817) 984-8804
Fax: (817)803-6765

  Accepting New Clients (In-person and virtually)

FAQ’s

Frequently Asked Questions

Click on the questions below to view the Answers

Can you give examples of depressive mood disorders that you support?
Depression, bipolar, substance-induced depression
What type of psychotic mood and anxiety disorders do you offer medication management for?
Schizophrenia, schizoaffective disorder, moods with psychotic features, substance induced psychosis, panic attacks, obsessive - compulsive, post-traumatic stress disorder, generalized anxiety disorder, certain phobias
Are there other conditions or disorders that you support in your clinic?
Yes, we also offer support and medication management for the following:
attention deficit-hyperactive disorders (ADHD), conduct disorders, oppositional defiance disorder, adjustment chronic impulsivity, sleep
Will I be seen by a medical doctor (MD) at your office?
Our office is supervised by a medical doctor and/or psychiatrist. You will not actually be seen during your visit by a medical doctor. The law (as mandated by the state of Texas, DEA, and Board of Nursing) requires every medication management office to be overseen and supervised by a medical doctor whenever clients are being seen by advanced nurse practitioners. This means that for any medications that are being prescribed to you, we lawfully must have a medical doctor in place to review patient charts, provide clinical support and training to our nurse practitioners and staff, and approve and prescribe certain medications. Here, at DFW Collaborative Behavioral Health, your visit will be conducted by an advanced nurse practitioner. If this is a concern for you, please let our receptionist staff know prior to scheduling an appointment with our office. Upfront and open communication is very important to us regarding your health.
Will I be required to complete any lab work, drug screening, etc.?
The short answer is yes. Depending on the type of medication you’re being prescribed by our medical provider, it is possible that lab work and drug screening (urine, bloodwork and/or oral swab) be necessary. Part of this is because of federal and state regulations requiring this from us to maintain our licenses but also because we want to ensure your health and safety are at the forefront of your care. We may also need to collect your blood pressure and pulse to ensure certain medications do not put your overall health at risk.
Do you offer completion of FMLA, accommodations and/or emotional support animal letters/paperwork?
Yes, we do; however, it is a standard practice at our clinic that we only provide these types of documents once you’ve been an established patient seen by our medical providers for at least for three (3) minimum visits. We must ensure that we have a detailed, comprehensive understanding of your medical history so that we can provide collaborative care to you.
It is also important to note that certain documents that our office prepares may include a fee. We will collect that fee PRIOR to completing any paperwork. Please refer to our fee schedule in your new client packet that you received prior to your first appointment.
Do you accept insurance, or can I be a self-paying client?
Yes, we do accept insurance AND we do accept self-paying clients. Our list of insurances accepted do change without notice so please contact our office directly to learn more about which insurances we accept.
Do you have a no-show or late cancellation policy for your appointments?

Yes, we do have both cancellation and no-show policies in place. Every client who comes to us is entrusting us with their mental and behavioral health, and we take that responsibility seriously. To ensure we can continue supporting our community effectively, it’s important that appointments are kept—unless emergencies or unavoidable circumstances arise.

We understand that life happens, but due to a limited number of available appointment slots, we kindly ask that you notify us at least 24 hours in advance if you need to cancel or reschedule.

If we do not receive timely notice, a $75 no-show or late cancellation fee will be automatically charged to the credit/debit card on file.

If your card on file is declined, you will still be responsible for paying the fee on or before your next scheduled appointment.

Please note: Three consecutive no-shows or late cancellations may result in a discontinuation of services, and we will kindly refer you to seek care with another behavioral health provider.

We truly appreciate your cooperation and understanding as we work to provide consistent, quality care for all clients.
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